Services

Commercial security systems, end to end

From the first site survey to year-five maintenance, PTI handles security camera installation, integration with your existing systems, managed monitoring and the compliance reporting regulated businesses depend on.

Commercial Security Camera Installation

Professionally engineered camera systems using commercial-grade IP hardware, structured cabling and clean, code-compliant installation.

  • Site survey, coverage mapping and line-of-sight verification
  • Commercial-grade IP cameras: dome, bullet, multi-sensor and low-light
  • Managed switches, PoE infrastructure and labeled structured cabling
  • Commissioning, staff training and as-built documentation

Integration With Existing Systems

Keep what still performs. We integrate current cameras, recorders, access control and alarm systems into one modern platform.

  • Audit of existing cameras, NVRs, DVRs and network capacity
  • Phased migration paths that avoid rip-and-replace budgets
  • Access control, intrusion and POS system integration
  • Unified single-pane view across old and new hardware

Managed Monitoring Services (VSaaS)

A managed video-surveillance-as-a-service model: cloud recording, health checks and monitoring under one predictable monthly agreement.

  • Cloud and hybrid recording with verified retention policies
  • Continuous camera health and offline-device monitoring
  • Predictable per-site monthly pricing, no surprise service calls
  • Firmware, cybersecurity patching and lifecycle management

Remote Monitoring & Real-Time Alerts

Analytics-driven alerts that reach the right person immediately — not a recording nobody watches until Monday.

  • Motion, line-crossing, loitering and occupancy analytics
  • After-hours and restricted-area alerting with escalation rules
  • Mobile and desktop live view for managers and ownership
  • Optional live operator monitoring and voice-down response

24/7 Technical Support

Real technicians who know your system. Remote diagnostics first, field dispatch across NY, NJ, CT and PA when needed.

  • 24/7 support line for monitored and managed accounts
  • Remote diagnostics and same-day remote remediation
  • Regional field technicians across the four-state footprint
  • Documented SLAs and response-time commitments

System Upgrades & Maintenance

Preventive maintenance and staged upgrades that keep coverage, resolution and retention aligned with how your business changes.

  • Scheduled preventive maintenance and camera cleaning
  • Resolution, storage and analytics upgrade planning
  • Coverage reviews after remodels, expansions and new sites
  • End-of-life hardware replacement roadmaps

Compliance Reporting for Regulated Industries

Documentation, retention verification and footage export workflows built for cannabis licensing and other regulated environments.

  • Coverage documentation mapped to license conditions
  • Retention verification reports and audit logs
  • Regulator and law-enforcement footage export assistance
  • Inspection preparation and remediation support
Technician reviewing live commercial surveillance feeds in a monitoring center

How we work

A four-step deployment process

  1. 1. Assessment

    Free on-site or remote survey: risk review, existing hardware audit, coverage gaps and any regulatory requirements you must satisfy.

  2. 2. Design & proposal

    Camera-by-camera coverage plan, retention strategy, network requirements and transparent pricing for hardware, labor and monthly service.

  3. 3. Installation & commissioning

    Clean, code-compliant installation with labeled cabling, verified analytics, staff training and as-built documentation.

  4. 4. Managed support

    Ongoing monitoring, health checks, firmware and cybersecurity updates, preventive maintenance and 24/7 technical support.

Industry fit

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